Answer Center – Poudre Libraries Blog

Who You Gonna Call? The Answer Center (Part 2)

by Katie AumanLibrary Blog, Library Services February 28, 2019February 21, 2019Comments are Disabled

The Library District’s Answer Center manages calls on behalf of all three libraries and the administration center, and they can help with a variety of questions and concerns. On average, the Answer Center Team receives 100 calls each day with the majority focused on general library questions like renewals, placing holds, getting a library card, …

Who You Gonna Call? The Answer Center! Part 1

by Katie AumanLibrary Blog, Library Services November 1, 2018October 31, 2018Comments are Disabled

Librarians are wonderful resources, especially for finding information, offering book recommendations, and assisting with important services. But, what about when you have a more basic question about the library like, “When are you open?” or “How do I register for that class?” For help with those questions – and so much more – you can …