You can cross “renew library books” off your To-Do list. Starting February 1, 2023, library materials checked out on your account will attempt to renew automatically one day prior to the due date. Each auto-renewal gives you an additional loan period to enjoy your books, DVDs, or other items. No need to click “renew” in your library account or call the Answer Center (970-221-6740) to get more time.
How does automatic renewal work?
The day before your item is due, our system will try to automatically renew it. You will receive an email letting you know which items were renewed and which items are still due the next day.
If successful, your loan will be extended from the existing due date. Renewal periods will be the same length as the original loan period. If unsuccessful, you will continue to receive notices about overdue items.
Will everything automatically renew?
Most physical items are eligible for automatic renewals. However, an item will not auto-renew if another library customer has requested it (placed it on hold) or the item has reached its maximum number of renewals (up to 3 for most items).
Some library materials are not eligible for auto-renewal including
- Interlibrary Loans
- Here & Now Collection
- Lucky Day Collection
- Some Gadgets & Things items
- Select Prospector/MOBIUS items
- Digital downloaded content from Libby, hoopla, and similar services
Library accounts that are blocked due to excessive fees or other issues are not eligible for auto-renewals. Please contact the Answer Center for assistance if your account is blocked, (970) 221-6740.
To make sure that you receive important reminders and notifications, check that your email address is current in “My Account” or add an email address using the “Edit Account” button. You can also review and update your email by calling the Answer Center or visiting the library for assistance.
At this time, SMS text notices cannot include information about auto-renewals. If you use Text Alerts, you will need to call the Answer Center or log in to your account to check due dates and auto-renewals.
Additional details about automatic renewals, including Frequently Asked Questions, is available at PoudreLibraries.org/borrow/renewals.